Data Protection Advisor Expert (m/w)

We are looking for keen and experienced candidates for the role of Data Protection Advisor Expert to work on client site based in Prague



D-ploy is an IT Services and Engineering Solutions company with operations in Switzerland, Germany, Austria, USA, Czech Republic and UK. Since 2003, D-ploy has been offering IT services, knowledge and expertise to our customers across the globe. Our strength is in providing proven standard and individually tailored solutions, helping our customers achieve their strategic and business goals. Our core competencies are consulting and IT services in the area of IT infrastructure, service management, system engineering, migrations and operations.

We are looking for keen and experienced candidates for the role of Data Protection Advisor Expert to work on client site based in Prague (full-time employment or opportunity for IT freelancers as well). You will be responsible for the successful end-to-end deployment, maintenance, and monitoring of the DPA (Data Protection Advisor) production environment.

Major accountabilities

• Utilize previous experience with DPA to use tool to deliver new functionality to the service in the areas of backup monitoring, alerting and reporting
• Provide senior-level support on the DPA reporting tool in a multi-backup application and infrastructure environment. This includes but is not limited to TSM, NetBackup, Backup Exec (virtual and physical implementations), HP/DP, Avamar, IBM Tape Libraries, EMC Data Domains and Veritas NetBackup appliance
• Act as a mentor on the DPA application and database supporting service line management team on the use of the tool to deliver on business requirements
• Become a single point of contact for all DPA related topics, including the operation of the DPA software as well as the infrastructure environment it supports. This includes but is not limited to agent deployment, proxy server management, network firewall rules etc.
• Deliver DPA technical maintenance which includes DPA application and database server maintenance as well as maintaining a global network of DPA agents installed on backup infrastructure - installing patches on DPA application and database servers as well as deploying upgraded agents to all global backup infrastructure supported by DPA
• Develop technical and business facing reports for technical subjects such as agent health and business subjects such as backup success reports
• Interact with business partners to identify and document requirements for new business facing reports
• Troubleshoot connectivity issues between various backup infrastructures and the DPA data collection environment and reports and manages Vendor Service Requests when needed to troubleshoot issues with DPA software
• Author technical documentation as needed and ensures that all existing, related DPA documentation contain correct information and are published as necessary


• At least three years of relevant experience as DPA Solution Engineer as well as experience in the areas of backup or storage management (Backup or Storage engineering role)
• Wide range of systems infrastructure design and implementation experience, including Wintel, UNIX, and Storage (IP/FC SAN) systems
• Experience with Veritas NetBackup, TSM or HPDP  in a large IT organization
• Experience in Windows 2003, 2008, 2012; Linux and AIX as well as knowledge of administering backup appliances (Data Domains, NetBackup Appliances)
• Working knowledge of WAN and LAN technologies including IP, Switches, and Firewalls
• Strong understanding of CMDB (configuration management database) principles and auto-discovery processes in a global computer environment
• Good working knowledge of IT infrastructure qualification and/or process validation
• Familiar with backups, replication, de-duplication, storage, active directory and Remedy on Demand (RoD), networking
• Understanding of Incident, Problem, Service Request and Change Management principles (ITIL Foundations)
• Fluency (written and spoken) in English, any additional language is a plus
• Strong blend of leadership, communication and technical skills working in a global team environment
• Candidates have to provide a criminal record extract not older than three months

Nice to have

• ITIL v3 Foundations
• EMC/Dell Proven Professional / DPA Specialization
• Veritas, TSM, HPDP
• Experience working in pharmaceutical, biotech, or life sciences industries are nice to have

We offer

• Variety of tasks and activities, involvement in team and customer projects
• Unique opportunity to influence and enhance customer experience
• Further development and learning
• Friendly working environment of a middle-sized dynamic and agile organization
• Active using of foreign languages
• Competitive salary and various benefits



Apply now


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D-ploy GmbH  | Junkholzweg 1 | CH-4303 Kaiseraugst |  Tel: +41 61 816 20 75  |